Private remote support for businesses

Secure remote support,
built for your business

Private, end-to-end encrypted remote access for your company's internal IT. Support your staff's computers across every office - on Asenay's own servers, never a public service.

Download for Windows Download for Mac
How it works  ยท  Intel Mac? download here
End-to-end encrypted Private Asenay servers Customized for your company
Asenay
Your ID
123 456 789
Passwordab12cd
Ready

Private. Secure. Yours.

Built for companies that keep IT access inside their own systems. Your sessions never pass through a third-party provider.

Encrypted end-to-end

Every session is encrypted from your screen to ours. Nobody in between can see or record it.

Customized for your company

Set up for your internal systems: your company's devices, your IT team, always-on access to office PCs.

You are in control

Access only with your ID and password. You see everything we do and can end the session at any moment.

Three steps to connect

The whole thing takes about a minute.

1

Download and open

Run the file. If Windows asks, click Yes. The long file name is normal - it connects the app to Asenay automatically.

2

Read us your ID and password

The Asenay app shows a 9-digit ID and a one-time password.

3

We connect and help

We join your screen to assist. You watch, stay in control, and close it whenever you want.

Plans

Free sessions start right away - no sign-up. Business access is set up on request.

Free session
60 minutes
  • One-time remote support session
  • End-to-end encrypted
  • Remote support by the Asenay team
Download & start free
Business
Unlimited
  • No time limit on sessions
  • Internal IT access to your company devices
  • Always-on access, customized setup
  • Priority support by WhatsApp and email
Request business plan

Ready when you are

Download the support app and we will guide you from there.

Download for Windows Download for Mac
Intel Mac? download here
Always-on access (optional)+
To let us help even when you are not at the computer: open the app, click Install (the button on the left), then set a password under Settings › Security › Password. Share that one password with us once, and we can connect anytime you need.
Advanced - only if the app asks for a server+
Serverremote.asenayai.com
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Get in touch

Questions, a new setup or help right now - we answer quickly.

Asenay Tech

Germany65929 Frankfurt am Main
CanadaEdmonton, Alberta T5H 3G2

Request access

Please add your name (and a message for other questions).

Download started

Open the file, then read us the two numbers below when we ask.

Your ID
123 456 789
Password
ab12cd

This is only an example. Your app will show your own numbers.

Nothing downloaded? Click here